If a connection times out after an order is accepted, sending a new client reference risks creating a second purchase. A resilient reseller should query the original order state and reuse the same documented reference for a safe retry. It is not a substitute for confirming the fulfilment result.
Developer API · Distribution Hub Glossary
Idempotency key
A stable unique request identifier used to prevent accidental duplicate transactions when an operation is retried.
Key facts
- Re-use the same reference for the same intended order
- Do not change payload on a retry using the same reference
- A timeout does not prove the first order failed
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This glossary explains general industry concepts and supported Distribution Hub workflows. Review individual product restrictions, current rates and official API documentation before ordering.