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Orders & fulfilment · Distribution Hub Glossary

Order status

A state that describes where an order is in creation, processing, fulfilment or refund handling.

An order may be pending, processing, on hold, completed, failed, cancelled or refunded according to the platform's published model. A paid order can be processing until the supplier confirms fulfilment. Clients should use the status endpoint or signed updates to make a final delivery decision.

Key facts

  • Processing is not the same as fulfilled
  • Failed fulfilment may precede completed refund accounting
  • Final delivery requires a confirmed success state
This glossary explains general industry concepts and supported Distribution Hub workflows. Review individual product restrictions, current rates and official API documentation before ordering.