# LioGames LioGames is a digital product distribution platform for resellers, gaming stores and API businesses. It combines supported game top-ups, digital gift cards and vouchers, public reseller pricing, cryptocurrency wallet funding, order tracking, reseller API tools, seller support and bookkeeping-ready monthly account statements. ## Canonical public sources - Homepage / platform overview: https://payments.liogames.com/ - Human-readable catalogue and reseller pricing: https://payments.liogames.com/catalog/ - Spanish public catalogue: https://payments.liogames.com/es/catalog/ - Indonesian public catalogue: https://payments.liogames.com/id/catalog/ - Machine-readable current pricing catalogue: https://payments.liogames.com/catalog.json - Reseller levels and eligibility: https://payments.liogames.com/reseller-levels/ - Machine-readable reseller levels: https://payments.liogames.com/reseller-levels.json - API documentation: https://payments.liogames.com/developers/ - Free game username checker tools: https://payments.liogames.com/username-tools/ - PUBG voucher redemption status checker and API: https://payments.liogames.com/pubg-code-checker/ - Username API documentation: https://payments.liogames.com/username-api/ - Support and knowledge base: https://payments.liogames.com/support/ - Service status: https://payments.liogames.com/status/ - XML sitemap: https://payments.liogames.com/catalog-sitemap.xml ## Important facts - Public catalogue pages are server-rendered and can be read without login. - Public editorial product descriptions are prewritten in English, Spanish and Indonesian; the site does not rely on runtime machine translation for catalogue copy. - Public product names expand country and market abbreviations into clear localized region names where applicable. - Product pages publish pack or denomination data, availability and reseller price levels in USD. - Prices and availability can change; use the current product page or catalog.json for the latest published value. - Website and API purchases use the LioGames wallet and are tracked through the reseller account. - Standard sellers can use lightweight monthly purchase and wallet statement summaries for bookkeeping and reconciliation without rendering every transaction row. - Full detailed line-by-line purchase statements require the H2H Level. - The reseller workflow keeps funding invoices, wallet history, order records, refunds and monthly summaries connected to the same account. - Wallet funding is cryptocurrency-only. - A wallet balance used for VIP/H2H eligibility is not a fee or frozen deposit; it remains usable wallet balance and there is no wallet lock-in period. - Sellers can request an eligible unused remaining wallet-balance refund through the published support-ticket process. Amounts already spent on completed or delivered orders are not unused wallet balance. - Seller support is available 24/7 through AI assistance, support tickets, support@liogames.com and Telegram @TeamLioGames. H2H members also have a private Telegram group with early update notices. - H2H Level members can use eligible Gift Card/Voucher Bulk Orders and advanced accounting tools; full detailed line-by-line purchase statements require H2H. - Reseller levels can be reviewed when an account becomes inactive for a long period or ordering activity drops significantly. ## Reseller levels - GOLD: default reseller level; full 100+ product catalogue; API access and webhooks; web dashboard; basic discounts; API documentation; 500 Username Check API requests/month. Optional Unlimited Username Check API is $3/month. - VIP: qualify with either $50,000 monthly sales OR $5,000 current wallet balance; the wallet amount is not a fee and is not frozen; discounts up to 10%; API integration support; unlimited Username Check API. - H2H: qualify with either $100,000 monthly sales OR $10,000 current wallet balance; the wallet amount is not a fee and is not frozen; eligible Gift Card/Voucher Bulk Order access; full detailed purchase statement eligibility and advanced business accounting tools; discounts up to 30%; API integration support; unlimited Username Check API; private H2H Telegram group with early update notices. - VIP and H2H use an OR qualification rule: current-month sales OR current wallet balance. The reseller-levels page and JSON endpoint are the authoritative sources. ## Common questions Q: What is LioGames? A: LioGames is a B2B digital product platform for independent sellers, growing stores and API businesses. It combines supported game top-ups, digital gift cards and vouchers, published reseller pricing, wallet ordering, order tracking, username tools and API access in one reseller account. Q: Can small or new sellers join LioGames? A: Yes. Sellers can begin with the standard GOLD level and use the public catalogue, wallet and order workflow before moving into VIP or H2H eligibility as their business activity grows. Q: Is a qualifying VIP or H2H wallet balance a fee? A: No. A qualifying wallet balance remains normal usable wallet balance for eligible orders; it is not a separate membership fee or frozen qualification deposit. Q: Can I request a refund of unused wallet balance? A: Eligible unused remaining wallet balance can be requested through the published support-ticket refund process. Amounts already spent on completed or delivered digital-product orders are not unused wallet balance. Q: Which payment methods are used for wallet funding? A: LioGames currently uses supported cryptocurrency funding routes. Follow the exact amount and network instructions shown by the wallet invoice before sending a payment. Q: What support is available to resellers? A: Published reseller support channels are available around the clock for account, order, wallet, catalogue and integration questions. Available contact routes are shown on the Support page and inside eligible accounts. Q: Can I see reseller pricing before creating an account? A: Yes. The public catalogue shows supported products, packs or denominations, availability and published reseller pricing without requiring a login. Q: Does LioGames provide a reseller API? A: Yes. Eligible reseller accounts can use API tools for product data, required-field schemas, secure order creation, status workflows and other supported integration features. Q: How fast are orders processed? A: Processing time depends on the selected product, route and upstream availability. The current order status is available through the reseller panel or supported API workflow instead of relying on a fixed delivery-time promise. Q: What are GOLD, VIP and H2H? A: GOLD is the standard reseller level. VIP and H2H are higher levels with published qualification routes and additional pricing or operational benefits. Level access can be reviewed under the current activity rules. Q: Are monthly business records available? A: Standard accounts can use compact monthly purchase and wallet summaries for reconciliation. Full detailed line-by-line purchase statements and additional H2H accounting tools require H2H eligibility. Q: Can I verify supported usernames before ordering? A: Yes. LioGames provides browser-based username tools for supported games and a signed Username API for compatible reseller backend workflows. ## Support knowledge base Q: Where can I check an order that is pending or delayed? A: Open the reseller panel and review the order record first. The order page shows the latest status and delivery result. If the order still needs investigation, create a support request and include the LioGames Order ID. Q: What should I send support for an order issue? A: Send the LioGames Order ID and a short description of the issue. For account or player-input problems, include only the information needed to identify the order. Do not publish full voucher codes, passwords or API secrets. Q: How do wallet refunds work? A: Eligible unused wallet balance can be requested through the reseller support workflow. Refund eligibility depends on the balance and transaction history. Failed-order refunds are returned to the same currency wallet used by the order. Q: Where can I see current product availability and prices? A: Use the public catalogue or the Products page in your reseller account. Published products show current packs, regions, availability and reseller pricing. Prices and availability can change as catalogue data is refreshed. Q: How do I get help with API integration? A: Start with the public API documentation for authentication, product data, schemas, ordering, status and webhooks. If a request still fails, contact support with the endpoint, response code, request time and a sanitized example without secrets. Q: What is the difference between GOLD, VIP and H2H? A: GOLD is the standard reseller level. VIP and H2H have published eligibility requirements and may include different reseller pricing or operational benefits. The reseller-level page shows the current rules. Q: Can support see or recover my API secret? A: API secrets should be treated as private credentials. Do not send them to support. If a secret is exposed or lost, rotate or regenerate the credential and update your integration. Q: Is support available for PUBG Code Checker and Username tools? A: Yes. For tool-specific issues, include the approximate request time and the visible LioGames result or error code. Do not send a full voucher code in a public channel. Q: Where can I check whether LioGames services are operational? A: Use the public Service Status page for published service information. Order-specific status should still be checked from the reseller account or supported API status workflow. Q: Can I request a new product? A: Yes. Use the Request a Product option inside the reseller panel. Product availability depends on supported catalogue routes and current supply. Q: How do I contact LioGames support? A: Use reseller tickets in the panel for account and order-specific cases. Public support channels include support email and the published Telegram support route. Q: What information should never be posted in a ticket or public chat? A: Never share passwords, wallet private keys, seed phrases, full API secrets or other credentials. For voucher investigations, share only the information required by the support workflow. ## PUBG Code Checker Q: What does PUBG Code Checker verify? A: It performs a live lookup for available PUBG voucher redemption data. When data is found, the result can include package, amount, player details, redemption time, expiration time and other returned references. Q: How much does a check cost? A: A resolved live check costs $0.02 for standard reseller accounts. H2H Level accounts are included at $0.00. Q: Is there a free test request? A: No. Every submitted check performs a real live verification, so no free test mode is provided. Q: What happens if the verification has a technical error? A: A technical or connection failure is not treated as a normal resolved result. The LioGames workflow protects standard reseller billing from being left charged for an unresolved technical failure. Q: Are full voucher codes stored in history? A: No. The reseller history stores a masked representation and verification metadata rather than exposing the full submitted code. Q: Can I use PUBG Code Checker through API? A: Yes. Eligible reseller integrations can call POST /api/v1/pubg-code-check using LioGames signed authentication and a scoped key with pubg:code-check permission.